The OTOhealth Patient Care Model, developed over the past 28 years, is in place to ensure that all of our patients are provided with the best possible hearing solutions, at competitive rates. We aim to provide real value via our excellent customer service – we see this as an ongoing process. We won't just be there in the beginning – we also want to be there with you in the end.

We know that patient care is often associated with the fitting of hearing aids. However, OTOhealth prefer to take our customer service far beyond this stage to build long lasting relationships with our patients. Whether it is patient care, hearing testing, patient counseling, or simply the way that we treat and listen to our patients, our philosophy is simple – Our patients come first.

OTOhealth provide assessments and recommendations – all based on our patients lifestyle and comfort levels. We have a proven ability to map individual patient hearing requirements to complex products and hearing aid choices in a straight–forward, user–friendly and efficient manner. We offer a range of financing options, insurance options, and extended warranties.

OTOhealth was founded on the principle of creating lasting and valuable patient relationships. We believe that audiology professionals, hearing practitioners and ENT specialists could be helping their patients further, and could be building more successful practices, by listening to their patients needs more thoroughly and having access to better patient care programs, practice management tools and advanced technology.

At OTOhealth, the provision of excellent patient care is at the foundation of our commitment. Simple as 1-2-3

	Listen to your needs – We understand that hearing loss is unique for every person. We will assess you as an individual, by evaluating your hearing and asking you about your lifestyle and needs.
	Create a personalized solution – We aim to create the best possible hearing solution for you. We offer a wide selection of hearing aids from only the top manufacturers. Our recommendations are entirely unbiased – meaning that you will get the best possible hearing aid to suit your individual requirements. For extra peace of mind, we also offer a risk-free 30-day trial, so you can be sure that your hearing aid is exactly right for you.
	We stay in touch – At OTOhealth, we do not believe that patient care starts and ends with the fitting of a hearing aid. We will stay with you throughout the process, offering advice and ongoing support. Our packages include up to three years of warranties and free batteries. This helps to ensure that you will enjoy your new hearing aid for many years to come.

To discuss your hearing requirements further, schedule an appointment with OTOhealth (866-686-4325) today. We look forward to hearing from you, and finding out how we can help you to enjoy a lifetime of healthy hearing.